Response Point
Phone system software for small businesses
As a small business, you need every advantage you can get to compete against bigger companies with bigger resources. Microsoft has developed a small business phone system designed especially to deliver the advantages of VoIP to businesses with 50 employees or fewer. Delivered on leading-edge hardware, Microsoft Response Point is easy to use, manage, and grow, helping you save time and money.
Achill Computer Services can provide and install Microsoft Response Point so you can:
- Support remote workers - use Response Point phones on the road just like you’re in the office
- Stay in contact in the office - with intercom and paging
- Integrate communications - check voice mail, forward to email, make calls and more using your PC
Response Point Benefits
Makes small business telecommunications easy
Microsoft Response Point is innovative new phone system software that offers small business customers a radically simplified phone experience. You can access the phone and its features using just your voice. The intuitive Response Point Administrator software allows you to complete phone moves, additions, or changes with a few mouse clicks. And there is no special phone training or networking expertise required. For a small business owner, Response Point offers a complete phone system-at an affordable price-that grows with your business.
Respond quickly to customer needs
Response Point routes calls to the right person. Employees don’t have to wait at their desks, and all callers and customers receive the same VIP treatment, every time.
- Screen pop-ups show caller details.
- Bypass Receptionist specifies callers who can ring directly.
- Easily integrates contacts using Microsoft Office Outlook.
- Voice-enabled Auto Attendant manages common requests and increased call volume smoothly and professionally.
Reach customers and colleagues easily-from almost anywhere
Response Point makes it easy to take and make customer calls away from the office. You can also avoid exorbitant long-distance rates by using a VoIP line.
- Users can forward office extensions to external lines, so callers don’t have to guess how to reach them.
- Park/retrieve calls to handle them from the best location.
- Send voicemail to e-mail for easy access.
- Ring all the phones in a particular department for quick access.
Add new phones and users quickly
Response Point makes it easy to add and manage up to 50 users-with no additional licensing fees.
- Add and change users quickly and easily.
- Adjust to staffing peaks and valleys simply.
- Just add a phone to an Ethernet port and it’s ready to go.
- Move office locations with minimal interruption in customer service.
For more information check out Microsoft’s Response Point web site
Let Achill Computer Services show you how Microsoft Response Point can help you stay more connected more easily. Our simple set-up process will have you making and receiving VoIP calls in minutes.
See how easy a small business phone system can be.
